Helpful Hints

Do I have the right to the select the repair shop?

Yes. Select the shop of your choice and notify your insurance company of the claim.

Do I need to get three estimates?

No. Notify your insurance company or agent. Your adjuster may inspect the damage. If possible  adjuster's estimate and take the vehicle to the shop of your choice. If an insurance agent asks you to obtain two estimates, ask if they intend to pay your claim directly. If no, obtain two estimates This will help claim.

Must I notify my insurance company before repairs?

Yes. Insurance policies require that you notify the company or your agent. You will be asked to make a report.

Who is responsible for completing the repairs?

The collision repair shop.

What if there is a problem with the repair?

First contact the repair shop. They will help you fix the problem.